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Red hat Openshift Platform Associate consultant 
India, Maharashtra, Mumbai 
68131389

15.12.2024
  • Assist the Client with the review of the implemented design documentation

  • Manage status and health of Openshift

  • Manage masters and nodes- Addition and remove of apps / worker nodes

  • Secure OpenShift- Patches and maintain the security architecture / policies defined during LLD

  • Control access to resources on OpenShift

  • Monitor and collect metrics on OpenShift

  • Collaborate with the Customer capacity team and provide technical inputs.

  • Openshift Backup

  • Be able to analyze Openshift performance issues and provide solutions.

  • Assist and engage with the client on BaU activities.

  • Categorizing & providing work around for resolutions & defects

  • Collaborate with Ops team for identification of critical updates, upgrades and validating such in non-prod setup.

  • Provide RCA and resolution for priority 1 & other importnat tickets tickets for critical updates, upgrades

  • Health check for critical applications\ Workloads

  • Knowledge base addition for support team for first level of Analysis and Basic Log collection in downtime, which will help to reduce the time spend on Incident Calls

  • Help in troubleshooting the production critical issues \ Priority 1 tickets in conjunction with Red Hat Global Support Services (GSS).

  • Creating SOP ( standard operating procedures) for critical updates, upgrades for roll-outs

  • Assist the Client with the administration of a backlog of tasks in an issue tracking tool, which allow the design to be implemented.

  • Provide knowledge sharing with specified Client representative (s)

  • Provide a report containing details of the engagement activities, findings and status including the following:

  • Configuration information changes for RH OCP

  • Solution specific implementation details

  • Operational procedures and operational management

  • Guidance, advice and recommendations for optimizing and improving the Red Hat environment based on Red Hat enterprise experience

  • Recommendations for potential process or tool changes to optimize the OCP environment

  • Proivde Daily Report, other reports as required

  • Create SOP

  • Work along with Various Client Stakeholders from Customer location

  • Work along with Redhat Stakeholders including but not limited to Redhat Support, Account Team, Consulting & Delivery team

  • Work in Shifts in accordence with Shift Roster (working on holidays, Saturdays & Sundays also)

  • Preferably Openshift Certified Engineer.