Amazon Process Improvement Specialist WW Returns & Recommerce 

India, Telangana, Hyderabad 

680502449

Key job responsibilities
• Works across team(s) to drive improvements to implement solutions for customer, cost savings in process workflow and performance metrics. Supports global projects and opportunities across the Returns org that are business critical.
• Supports from medium to large complex, cross-functional strategic projects and opportunities.
• Prioritizes projects and feature sets; evaluates and sets stakeholders expectations for WW marketplaces.
• Support and deliver implementation plans and works with stakeholders to pilot and test new solutions and then roll-out worldwide.
• Deliver multiple projects in program area or large, challenging projects that may involve multiple disciplines in a fast-paced environment to meet business and / or organization goals. Improves efficiency.
• Identifies and tackles hard problems (e.g., complex, ambiguous, undefined, have significant business or security risk), resolves issues and initiates corrective action as appropriate.
• Possesses relevant understanding and experience on processes and workflow.
• The role requires working from an Amazon facility for five days a week.

• Bachelor’s degree or higher. • 5+ years of relevant experience in either business consulting, supply chain, transportation, logistics, retail, or similar field • High analytical and rigorous approach to problem solving skills: able to produce, interpret and draw conclusions from data. • Cross-functional project management experience. • Skilled at gathering functional requirements and converting those into a realistic, detailed functional spec and project plan.

• Master’s degree / MBA preferred. • Certifications in Six Sigma and Lean. • Prior experience as a Lean or Six Sigma mentor. • Bachelor’s degree in Engineering, Operations, or related field.