SAP Technical Services Manager - BASIS SAP LABS 

India, Karnataka, Bengaluru 

679400596

As a Technical Service Manager y

Manager you will be responsible for the following tasks:

• SAPtechnology and innovations and serve as an escalation point person for technical issues, service requests and incidents
• Understand the customer business, goals, and challenges to suggesttechnicalsolutions & services
• Offer comprehensive knowledge on SAP S/4HANA architecture, conversion, migration path, methodology and tools.
• Understand the SAP high availability or disaster recovery architecture, network and virtual technologies (load-balancer, virtual machine)
• Identify top issues, define& executeservice planactivitiesandorchestrateimplementation oftechnicalaction items across customer landscapes
• Design optimal SAP configuration to maximize system performance and availability.
• Identify and position offerings by SAP that deliver value to the customer

What you need to bring

• Minimum2+ years of SAP Technicaladministrationand operations of SAP Solutions(preferably in the domain of SAP Basis)
• Minimum2years of experience in customer facing role
• Hands on experienceandworking knowledge of Unix/Linux flavors,SAP HANA and Sybase databases.
• Experience inde-escalating critical situations.
• FluencyinEnglish is mandatory.
• Solid know-how on SAP Technologies and Products (SAP certification highly beneficial),
• Hyperscalers certification (AWS, Azure, GCP) is a plus

ECS organization is a global organization and the regionalSpain, Italy and India

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