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THE ROLE:
- Infrastructure landscape re-architecture and new technology adoption as needed
- Bring in operational enhancements to enhance the simplicity of the operations.
- Bring transparency on the TCO reduction or operational excellence through innovations
- Drive projects using agile methodology and follow scrum model
- Bring migration improvements in lowering the cutover duration and at the same time increasing our standardization.
- Handle unique non-standard DB requirements, creating project plan with technical details for the execution team.
- Willingness to take the on-call duty/Manager On-Duty / Weekend tasks during working hours. The on-call duty is based on rotation.
WHAT WE OFFER:
· Opportunity to work with customers from all industries
· Opportunity to work on systems running with different Applications (S/4HANA, BW4HANA, ECC on HANA, Datamart etc.)
· Experience largest scale-up systems 32TB
· Exposure of working in different hyperscalers (AWS, Azure, GCP, IBM Cloud)
· Special customer engagements involving in planning of critical activities
· Engage with experts and development within SAP
WHAT YOU BRING:
Architectural & Database Skills:
- Extensive Experience on RDBMS products
- Exposure to automation tools/ scripting or processes
- Strong understanding of all critical activities in Database
- Experience in handling operational on-call.
- Experience in creating knowledge base articles, best practice guides.
- Strong leadership skills to negate challenging situations
ROLE REQUIREMENTS:
- 17+ years in customer experience and operational roles, with experience in handling incidents and service requests.
- Strong understanding of service delivery methodology and develop improvements for a faultless execution
- Must have strong expertise in High availability (HSR), Backup and Recovery, Database admin operations like table distribution, partitioning, upgrade.
- Understanding on cluster architecture and operations on Database.
- Strong knowledge in Database security concepts.
- Professional training and certification (C_HANATEC or equivalent), Hyperscaler certification is beneficial.
- Exposure to Project Management tasks including PMP and ITIL certification.
Cloud knowledge (e.g. experience of working in Public Cloud Domains like Microsoft Azure, AWS and GCP) is essential. Good to have Professional Certification of Database Platforms with exposure to Project Management tasks including PMP and ITIL certification.
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