מציאת משרת הייטק בחברות הטובות ביותר מעולם לא הייתה קלה יותר
The Enterprise Customer Success Manager will own a book of business of Wix enterprise accounts, be a trusted partner and consultant, and provide guidance on launching and optimizing their Wix deployment following web development best practices.
Partner with Product teams to create tailored customer onboarding workshops and trainings based on predetermined business requirements
Respond to customer inquiries about product questions and provide solutions to complex use cases and workflows
Conduct customer business reviews to assess progress against desired business outcomes, determine opportunities for deeper feature engagement and measure and communicate the impact of Wix on the customer’s business
Foster customer health through periodic website reviews that facilitate new feature adoption and drive continuous business value throughout the customer’s lifecycle
Identify growth opportunities and facilitate the renewal process with enterprise customers
Collaborate with the marketing team to identify customer references and case studies
Act as the voice of the customer with the Wix product team, helping shape the evolution of the product
משרות נוספות שיכולות לעניין אותך