Senior Manager, Americas SMB Risk Management - Acquisition Strategy
Job Description Summary:
What you need to know about the role
• Global Fraud Prevention resides in the Global Risk Management (GRM) organization that supports various business lines in optimizing risk and rewards to enable profitable business growth
• You will lead a team of global risk professionals focusing on managing the Americas acquisition strategies to support the growth of Small Medium Business (SMB) line of business across multiple Americas regions with key focus on the US, Canada and LATAM markets.
Meet our team:
• This role reports to the Director of Global SMB Onboarding Risk Management. In addition, you will work closely with SMB business leaders, Risk Products, Decision Science, Fraud Operations, and Engineering to execute on the acquisition risk management roadmap that you and your team will develop to mitigate 3rd party fraud and 1st party abuse as well as money movement risks.
Your way to Impact
- You will provide thought leadership to Americas cross-functional leaders in multiple Product teams, P&L owner, Finance, and Operations to grow the business while achieving key business objectives
- You will work closely with business stakeholders to develop an acquisition roadmap to support profitable business growth and trade-offs. Defining team objectives and executing on those objectives to drive profitable growth within the Americas regions.
Your day-to-day
In your day-to-day role you will:
- Lead a team of three to become center of excellence in Americas SMB acquisition. Develop a framework for different risks and execute strategies to optimize the trade-off between risk and rewards
- Work collaboratively with multiple cross functional teams to execute on a multi-year roadmap that you will develop and get buy in agreements from key stakeholders
- Develop risk professionals and team to become a top performer in both thought leadership and execution
- Strong communicator and educator to demystify risk management and bring transparency across business
- Be the voice of risk management and help solve complex problems within defined risk box
What do you need to bring
- 10+ years of experience in financial technology, banking, or payments with deep subject matter expertise and execution in managing data-based strategies to separate fraud and credit risks in deposits, credit cards, or acquiring products (i.e. merchants).
- Strong knowledge in data analytics to extract, analyze and transform data into risk strategy recommendations for profitable business growth.
- Have experience managing consumer or Small Medium Business (SMB) acquisition fraud and credit risk in the Americas. Experience in multiple markets is a plus.
- Knowledge of existing/emerging regulatory frameworks related to consumer and SMB acquisition.
- Having experience in a Fintech working with Product and Engineering organization is a plus
- Proven track record in driving positive outcomes between risk management and business leaders
- Excellent project management skills, well organized, with the ability to thrive in a fast-paced work environment and manage numerous projects simultaneously under deadline pressure
- A high level of intellectual, professional, and interpersonal agility/flexibility, combined with stronganalytical/problem-solvingskills
- Strong ability to inspire/foster an inclusive/diverse culture
- Demonstrated ability to build/maintain relationships with key stakeholders, including strengths in influencing, conflict management, and negotiation
- Strong communication skills in explaining complex matters in a simple and clear manner
- Experience in partnering with senior business stakeholders, particularly in the context of a rapidly evolving environment
Travel Percent:
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .
The US national annual pay range for this role is $169,500 to $291,500
Our Benefits:
Any general requests for consideration of your skills, please