Manage, coach, and develop a high-performing team to achieve objectives, drive best practices, and foster continuous improvement, you will also oversee and contribute to the prioritization, tracking, and communication of daily rush shipments with internal and external stakeholders, while ensuring proper packaging, documentation, and customs clearance support as needed
Perform daily order entry for rush and spare parts shipments; generate shipping labels, BOLs, customs documents, and weekly shipping schedules; create internal invoices as needed
Update the M1 ERP system with order and shipment details, including packaging, customs, HTS codes, COO, and trackers (rush shipments and project spreadsheets)
Submit and monitor shipment requests via Ad Hoc; collaborate on special shipments such as Hazmat, LTL, and specialized equipment with the Ad Hoc team, freight forwarders, and carriers
Manage order entry, shipping documentation, and invoicing for external vendors
Prepare CERS declarations, obtain PODs, and support cross-border, local, and international shipments, including returns to vendors
Develop and update Logistics SOPs to streamline operations and improve efficiency
What You’ll Bring
College certificate or degree in Business Administration, International Business, Logistics, Supply Chain, Customs & Trade Compliance, or equivalent experience
5+ years of proven experience in managing supply chain operations, with a strong understanding of import/export regulations and compliance requirements
Proficiency in data entry and Microsoft programs, including Outlook, Teams, Excel, and Word
Strong interpersonal abilities to communicate effectively across departmental levels; customer service experience in a manufacturing environment is preferred
Effective troubleshooting and problem-solving skills with minimal supervision; adaptable and eager to learn in changing circumstances
Goal- and detail-oriented, with strong organizational and time management skills; able to perform under pressure in a fast-paced, deadline-driven environment
Ability to work well in a team setting and take initiative; willingness to handle other duties as assigned to meet business needs