As a Cash Operations Data Key Entry Specialist within our Remittance Processing Team, you will be tasked with the responsibility of inputting remittance data from a variety of customers into our processing platforms.
Job Responsibilities:
- Input remittance data for various remittance processing customers using multiple processing platforms.
- Read and adhere to detailed customer instructions for processing requests, from simple to complex.
- Utilize strong computer and data entry skills (both alpha and numeric) to meet stringent deadlines.
- Meet or exceed site productivity and quality standards in a timely manner.
- Contribute to meeting the team's goals.
- Make judgment calls regarding routine duties and refer non-routine situations to supervisors.
Required qualifications, capabilities and skills:
- Comprehend/communicate in English and translate written amount to alpha and numeric value
- Move between various keying functions as required by posting needs
- Compare and verify data capture and data represented on screen
- Determine customer payment intentions when faced with varying information
- Utilize data entry skills in various types of situations presented on a screen, including keying from machine written information, handwritten information, balancing one payment to multiple items of detail, and ability to make informed decisions to preclude errors further down the process
- Typing/Data entry skills (Numeric keying 8000 keystrokes per hour, Alpha keying 40 words per minute with 100% accuracy)
- Familiarity with basic computer functions
- Bachelor’s degree
- Ready to work in rotational shift / flexible with work schedule