Amazon Risk Manager II Perfect Order Experience 

Canada 

672398001

As a successful candidate you will have the opportunity to participate in risk assessments of new products and services, as well of our existing processes and systems. You will identify opportunities to improve our processes and controls to mitigate risk and improve operational performance. You will also contribute to the development of risk mechanisms to help the business identify and evaluate internal/external risks, and help define the technology, processes, and control improvements required to mitigate them. You will work with business, operations, and technology teams to help them manage risks to their business, while influencing the broader risk culture across Amazon’s Perfect Order Experience organization. You will also engage with stakeholders across the company, including other specialized fraud, risk, compliance, and legal functions. This position supports a global organization and is an exciting opportunity to be a part of a dynamic and high paced environment. You must be comfortable with balancing strategic thinking with tactical, detailed execution while working independently, sorting through ambiguously defined problems, identifying and facing big challenges and adjusting to sudden and frequent change.Key job responsibilities
Perform risk assessments for new products/features and existing processes/systems to surface risks across all risk categories (i.e. operational, strategic, reputational, etc.), engaging SMEs as needed.Support risk reporting, as well as oversight and escalation mechanisms, to ensure key risks are addressed prior to launch through mitigation or risk acceptance at appropriate levels.
Perform post-launch reviews to capture new risk scenarios; conduct deep dives on repeated errors to eliminate defects
Contribute to management reviews regarding project progress and roadblocks.
Surface risk insights and best practices for risk management and mitigation.
Contribute to internal risk management tools, resources, training, and mechanisms that can scale with the organization.
Independently manage projects as assigned.Ability to manage multiple competing priorities.
Ability to prioritize in an ambiguous environment.
Adept at being a change agent by bringing solutions/ideas to tackle any challenge.

- Bachelor's degree or equivalent
- 4+ years of defining program requirements and leveraging data and metrics to drive improvements
- Experience handling confidential information.
- Exceptional written communication skills able to write, clearly and succinctly.
- Exceptional ownership and bias for action willing to move quickly and decisively to resolve an incident.
- Strong critical thinker with the vision to work both tactically and strategically.
- Proven analytical thinking with a natural tendency to use data in decision-making and prioritization.
- Excellent cross departmental/function collaboration skills.
- Experience handling confidential/strategic projects.

- 3+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience
- Bachelors Degree or Professional risk certification, or similar risk or credentials
- Experience with SQL and Excel
- Knowledge about retail and social media ecosystemsPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.