Amazon SrMgr BIE Last-mile Ops AOP Analytics & Programs 

India, Telangana, Hyderabad 

671636115

This role is the single-threaded leader responsible for building reporting and analytics capabilities for Last-mile (incl. 3P carriers) for IN and ECCF (AU, BR, MX, AMET, SG) Operations.Primary objective of this role is to provide visibility on Operations performance and enable Operations to make data-driven decisions through developing i) Reporting capabilities involving development of automated and self-service reports/dashboards; ii) Analytics Capabilities involving building of tools, science-based artefacts and defect attribution/bridges. Specifically, the role is intended to i) Own business critical (xBR, Peak, Contingency) reporting; ii) Be a partner in enabling launch of new programs/features/products by creating right metrics that showcase its adoption and success; iii) Build capabilities that benchmark and improve operations performance (e.g. Scorecards); iv) Build critical BI technology/tools aiding metric optimization, simulations, real-time tracking and alerting; v) Build defect attribution bridges for key operations metrics to enable goal setting and tracking; vi) Build authoritative datasets on Operations performance. The team owns 400+ reporting/analytics capabilities garnering 50K+ hits/month from 1K+ users.A day in the life

- Knowledge of product experimentation (A/B testing)
- Knowledge of a scripting language (Python, R, etc.)