Wells Fargo Senior Atlassian JIRA Consultant 

Philippines, Maypajo 

669107851

The primary purpose of this position is to implement, customize and maintain Atlassian Jira Service Desk with the responsibility of:

• Understand and follow process/guidelines in performing maintenance operations
• Monitor ticketing systems for task assignments and provide on-time feedback/updates.
• Effectively communicate all issues/challenges
• Perform day-to-day site management operations (including, but not limited to: create site and setup site according to templates, security group creation, maintaining security group membership,create/setup/configurelist/library/pages and any other site content components)
• Perform necessary development based on Work-Breakdown
• Perform site transition or migration tasks as defined in requests
• Assist in gathering information and perform site usage analysis to support audit/reviews
• Lead, coach and support the team members in operation and development.

Required Qualifications

• 6+ years of experience in one or a combination of the following: Atlassian Products such as Agile Jira, Jira ServiceDesk, Web reporting and/or analytics
• 2 - 3years of client-side programming
• 1+ years of Leadership Experience
• 5+ years of Production Support Experience and Consultation

Desired Qualifications

• Must possess an in depth understanding and hands on capabilities Atlassian Jira ServiceDesk Development and support
• Atlassian Jira ServiceDesk administrative tasks, design and upgrade for the future Atlassian Jira ServiceDesk capabilities, as well as being accustomed to working in a team environment in a large structured environment
• Experience with ReactJS or AngularJS is a plus
• Strong experience in JavaScript, HTML/DHTML, CSS, XML, and XSL etc. to write customized solutions
• Strong technical writing skills, strong oral communication skills, the ability to work well under direction and with others
• Strong analytical skills with high attention to detail and accuracy
• Excellent verbal, written, and interpersonal communication skills
• Outstanding problem solving and decision-making skills
• BS in computer science or equivalent experience

Other Desired Qualifications

• Experience with project management, business analytics and agile methodology.
• Experience in SharePoint PowerApp and Power Automate development.

27 Feb 2025

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.