This rolea ‘controlled function’ as defined by the Central Bank Reform Act 2010 Regulations 2011.
Key Responsibilities:
- Sales Strategy Development: Design and implement effective sales strategies tailored to the UK SMB market, ensuring alignment with company goals of revenue and customer growth whilst considering market trends.
- Lead Generation: Innovate and optimise lead generation processes and channels to increase the volume and quality of leads. Utilising marketing, events networking, data drive lead generation and partnerships.
- Sales Management: Oversee the sales pipeline, ensuring systematic tracking of leads and opportunities. Implement best practices in sales management to enhance efficiency and effectiveness.
- Team Leadership: Recruit, train, and mentor a high-performing sales team. Foster a culture of collaboration, accountability, and continuous improvement.
- Performance Analysis: Monitor sales performance metrics and conduct regular analysis to identify trends, challenges, and opportunities for growth. Use data-driven insights to inform decision-making.
- Client Engagement: Build and maintain strong relationships with key clients, understanding their needs and providing tailored solutions to drive customer satisfaction and loyalty.
- Collaboration: Work closely with Marketing, Go to Market, Sales Enablement, Finance, Product and Customer Account Management teams to ensure a seamless customer experience. Additionally, be the voice of the customer in proposition development and align our sales efforts with broader business objectives.
Knowledge / Skills / Experience required:
- Proven experience in sales leadership, preferably within the financial services or payments industry, with a focus on SMBs.
- Strong understanding of sales management processes and methodologies, including CRM tools and sales analytics.
- Demonstrated success in developing and executing sales strategies that drive lead generation and conversion.
- Proven ability to develop and maintain an effective network of contacts and build relationships at all levels, internally and externally
- Broad commercial and financial acumen with track record in negotiating.
- Strong presentation skills with experience speaking at events an advantage
Drive for Results
Pursues goals with energy and perseverance; rarely gives up before succeeding; works to overcome barriers and challenges in order to produce desired results; can be counted on to achieve or surpass goals; consistently a top performer among peer group.
Talent Development & Engagement
Provides others with a clear direction; Sets appropriate standards of behaviour; Delegates work appropriately and fairly; Motivates and empowers others; Provides staff with development opportunities and coaching; Recruits staff of a high calibre
Person Specification:
- Excellent communication and interpersonal skills, with the ability to coach, motivate and inspire a team.
- Analytical mindset with a data-driven approach to sales performance.
- Ability to thrive in a fast-paced, dynamic environment.