Microsoft Customer Experience Program Management Specialist 

Taiwan, Taoyuan City 

666260356

the power of large language models,Graph, and the web to drive unparalleled creativity and transform productivity in the enterprise.

to help providesolutions that align thisnew technology– a

our strategyproduct adoption, partnering with cross-functional members of the organizationcommunicate product features and enhancements, and morewill be a memberof ain a critical cross-functional rolewithin our organization. You will be asked topartner withproduct, engineering, design, research,and salesare an influencing factor in the development of our overallproduct strategy and roadmap

program management

Required Qualifications

• Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
• Experience engaging directly with customers, and translating insights gathered into product and technical roadmap recommendations, including prioritization.
• Experience leading or partnering with sales organization on deal closure through dedicated product evangelism and demonstration.
• Experience working across organizations within the corporation to drive consensus and efficiencies to maximize impact at external facing events and product presentations.

Preferred Qualifications

• Master's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 8+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

• You will independently conduct customer research, advisecolleagues on how to synthesize this feedback, and use your unique understanding to create and map Microsoft solutions to customer requirements.

• You will leverage insights from customers to develop new solutions and enhance existing products and services.

• You will contribute to the development of training content by conducting internal learning sessions and creating best practices, enabling teams to expedite customer acceleration and integration.

• You will help close deals by providing Engineering and Sales teams with relevant client background. You will also determine if customers have met conditions of success, rescope and revaluate projects, and assess customer satisfaction.