Amazon Support Engineer III Kindle 

India, Tamil Nadu 

666148584

Key job responsibilities
Provide support to incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services.Work on operations and maintenance driven coding projects, primarily in Java, C++, Python or shell scripts, Spring boot, web services.Software deployment support in staging and production environments.System and Support status reporting.Develop tools to aid operations and maintenance.Ownership of support for one or more products or components.

- 2+ years of software development, or 2+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages

- Knowledge of web services, distributed systems, and web application development
- Experience troubleshooting & maintaining hardware & software RAID
- Experience with REST web services, XML, JSON