What you'll do
As a DevOps Engineer overseeing NetApp Enterprise storage, Swift, and Ceph infrastructure, the responsibilities would include:
- Manage storage environments for various external and internal cloud solutions, ensuring they meet performance expectations.
- Maintain and update NetApp storage systems for optimal performance, capacity, and security.
- Configure, optimize, and provision Swift and Ceph storage infrastructures within enterprise environments.
- Troubleshoot and resolve performance or reliability issues across all storage systems.
- Drive continuous improvement of Ops services, focusing on process design, tool advancement, operational efficiency, reduced TCO, support quality, and customer satisfaction.
- Collaborate with other Cloud infra teams for efficient integration of storage systems with other infrastructures.
- Automate recurring storage administration tasks using DevOps practices.
- Develop and optimize Infrastructure as Code (IaC) processes, following best practices.
- Document system changes and updates; provide training to team members.
- Stay updated on industry trends to enhance the organization's storage systems.
- Provide on-call support for operational issues.
What you bring
The qualifications and attributes of the ideal candidate for this position include:
- Bachelor’s or Master’s degree, or equivalent education.
- Minimum 8 years of technical storage expertise in a customer-facing role.
- In-depth knowledge of storage concepts and architectures, particularly with NetApp Storage.
- Experience managing and operating Ceph or OpenStack Swift object storage solutions.
- Comprehensive understanding of IT processes and best practices for backup, recovery, NAS/SAN, and object technologies.
- Team-oriented with a focus on supporting enterprise SAN, NAS, and Object infrastructure through design, tiering, installation, configuration, and maintenance planning.
- Fast learner with the ability to work independently, strong interpersonal and organizational skills, motivation, and exceptional customer service, project management, and analytical abilities.
- Proficient in the DevOps framework and familiar with tools like GitHub, Jenkins, Ansible, Docker, Kubernetes, Jira, and Prometheus, as well as Agile methodologies.
- Experience operating and managing Kubernetes clusters to ensure high availability and health.
- Ability to use scripting languages such as Bash, Python, or GoLang for task automation and workflow improvement.
- Knowledge of Infrastructure as Code (IaC).