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Cisco Engineering Technical Leader SRE / DevOps Engineer India, Karnataka, Bengaluru 661045112
06.05.2025
- Primarily responsible for Cisco Secure Workload product BU support .
- Collaborates closely with Technical support team , Customers, channel partners, and the Cisco field Team to resolve Customer issues.
- Automate several tasks and Increase Team and Operational efficiency.
- Improve the Product quality by holding post-incident reviews.
- You will contribute to Product bug fixes and Enhancements
- Site reliability engineers also play a role in Product feature testing thereby improve product quality.
- Responsible for Operational work. This includes several tasks, such as the following:
- Emergency incident response via alerts
- Change management for Production changes
- IT Cloud infrastructure management
Minimum Qualification:
- BS/MS in Computer Science or related technical field or equivalent practical 10+ years of experience
- Strong experience with Linux ( RHEL,CentOS,Ubuntu )
- Strong programming experience in python, shell scripting (bash) and using git.
- Proven ability in Python development projects.
- Have working experience with automation using Ansible
- Experience of working with Ansible/Terraform or any other configuration, infrastructure management tools 24x7 Production support in SaaS/Public cloud environment.
- Experience working with tools like iptables, tcpdump , Openssl (certificate management)
- Proficient in TCP/IP, DNS, DHCP, NTP, SMTP.
- Excellent troubleshooting skills at application, network and host operating system levels
- Good understanding of system/application security
- Experienced with package management tools (rpm, dpkg, apt-get)
- Experienced with troubleshooting web-based applications (nginx, haproxy, ruby)
- Basic Hadoop knowledge preferred.
- Prior experience in supporting a SaaS platform hosted in a public cloud.
- Knowledge of Docker, Kubernetes.
- Knowledge of virtualization (KVM/VMware) and cloud environments like AWS/Oracle Cloud is a Plus.
- Willing to participate in an on-call pager rotation Interface and Collaborate with internal product/development teams
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