What You'll Do
- Provide high-quality support to employees by responding to questions and escalating issues as necessary
- Support the admin for all employee lifecycle events for various countries in EMEA (main focus: Netherlands)
- Ensure compliance with local labor law whilst executing processes and queries
Support the New Hire Orientation on site in Amsterdam (e.g. invites, updates slide decks, facilitate speakers, etc.)
5 . Maintain and update data within our HR System, ensuring a high degree of accuracy
Support the integrity of our data by running regular audits and reporting
- Manage necessary interactions and coordination with employees (incl. managers), HR stakeholder teams, and external stakeholders regularly for issues and processes around employment
- Assist with ad-hoc projects within the People Operations Team and other administrative tasks as assigned
- Identify operational weaknesses through data and process reviews
- Support with simplification of our work processes (e.g. standardization, automation, etc.)
- Drive a life cycle program as subject matter expert
What You'll Need
- Professional proficiency in English and Dutch required
- 2-3 years of prior experience in a People/HR Operations, Business Operations, or Consulting Operations role at either a high-growth tech startup or a large, well-established company
- Strong customer service and administrative skills
- Experience with a ticketing system
- Data and system savvy (experience with Excel or Google Sheets, system experience)
- Affinity with HR; we are curious to know why
Preferred Quaifications
- Bachelor’s degree, preferably in business / human resources
- Basic level of understanding of various employment laws in EMEA and their impact on HR matter
- Stakeholder management skills to collaborate with a lot of different (HR) teams to answer queries and resolve issues
- Process improvement to standardize and simplify processes
- Problem-solving in day to day queries and escalations
* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .