Deliver and host regular virtual and in-person instructor-led Training sessions for learners on systems and skills while creating an engaging learner environment through applying different training strategies and adult learning methodologies
Deeply understand and internalize EMEA-wide Sales & Delivery priorities and knowledge gaps while taking ownership of ensuring the various learning and development partners are consistently apprised and prepared to provide the relevant training to support these priorities
Remain on the fore front of developing the appropriate training, talking points, global content localization and resources to allow for the excellent rollout of any major changes across EMEA or global roll out (product changes, workflows, content, etc.)
Create course outlines, objectives, and scripts that meet learning objectives in a learner-optimized fashion and contribute to effective distribution to meet the business needs
Identify content strategies and treatments that will provide the best training experience for the learner and write task-based assessments that measure pre-agreed learning objectives
Work collaboratively and effectively with others to promote innovative approaches and enhance productivity related to curriculum development while identifying training needs versus process improvement needs
Assess current training, designs, and feedback outcomesin order to build client satisfaction and interpreted metrics to identify areas of improvement and pre-agreed learning objectives
What You’ll Bring
Bachelor’s Degree or related work experience
Proven experience delivering, creating, and facilitating virtual and in-person instructor-led training sessions and design
Excellent knowledge of learning theories and instructional design models
Ability to prioritize and manage time effectively in a dynamic environment through Project management, self-management,and multi-tasking skills
Exceptional communication and interpersonal skills, especially with problem solving, relationship building and collaboration with various teams to produce learning solutions and guidance
Ability to show thoughtfulness, attention to detail, and creativity