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1. Client Engagement & Relationship Management:
• Establish and maintain strong relationships with clients, understanding their needs, business objectives, and how SAP SuccessFactors can address their HR challenges.
• Serve as the module leader during project engagements, ensuring clear communication and managing expectations.
• Collaborate with clients and internal teams to ensure successful delivery of the Projects.
2. Service Delivery & Project Management:
• Deliver SAP SuccessFactors projects, ensuring they meet quality of the solution and timeline expectations.
• Provide ongoing guidance to clients on best practices for leveraging SAP SuccessFactors, including configuration, integration, and extension.
• Manage risk and scope changes while ensuring project objectives are met.
3. Business Development & Sales Support:
• Collaborate with the services sales team to support new business opportunities related to SuccessFactors services.
• Create and deliver proposals, statements of work (SOWs), and project estimates that align with client needs and business goals.
• Collaborate with pre-sales team during the sales cycle for complex deals to help position SAP SuccessFactors solutions.
• Support overall engagements and help position SAP in new areas like Business AI in the region.
5. Self Development:
• Participate in regular team meetings to discuss project status, challenges, and professional development.
• Imbibe a culture of continuous learning and professional growth within the SAP SuccessFactors services team.
6. Product Expertise:
• Stay current with industry trends, product updates, and best practices in HR technology and SAP SuccessFactors solutions.
Education & Experience:
• Bachelor’s degree in business, Human Resources, Information Technology, or a related field.
• 10+ years of experience in professional services, project management, or HR technology, with a strong focus on SAP SuccessFactors services.
• Proven experience in managing and delivering SAP SuccessFactors implementations or optimizations from start to finish.
• Previous experience in a business management or client-facing leadership role is highly desirable.
Skills & Competencies:
• Proven track record in SAP SuccessFactors Employee Central Payroll, including deep understanding of inter-related processes like SAP SuccessFactors Employee Central Time Tracking.
• Desirable to have Knowledge of solution architecture and/or other SAP SuccessFactors modules (Compensation, Learning, etc.)
• Exceptional communication skills, both written and verbal, with the ability to engage with senior stakeholders and technical teams.
• Ability to influence and negotiate with clients and internal teams to achieve optimal outcomes.
• Strong problem-solving skills and the ability to manage complex, cross-functional projects.
• Ability to thrive in a fast-paced, dynamic environment with competing priorities.
Global Mobility
No sponsorship
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