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Fortinet Professional Services Consultant - Singapore 658770104
05.09.2025
As a Professional Services Consultant, you will:
- Develop a clear overall understanding of the customer requirements (project scope, technical requirements and solution design).
- Assist in the deployment, configuration, cut-over, testing and troubleshooting of Fortinet security solutions in customer environments.
- Mentor fellow PS team members to obtain necessary skills to evolve in the PS organization.
- Continuously developing knowledge and skills to remain proficient with Fortinet technologies to provide best practice advice during project delivery.
- Maintain expert-level technical knowledge in the following technology disciplines as they relate to Fortinet’s products:
- Network Security Infrastructure – Switching, Routing, SD-WAN, Proxies
- Firewalls, UTM, APT (Sandboxing), Application Control & Content Filtering, Web Proxying, SLB, Cryptology
- VPN technologies (SSL VPN/IPSEC VPN) & associated topologies
- Web Application Firewalling
- Centralized Logging and Reporting solutions
- Write & present whitepapers, technical notes, and other high-level technical documentation as required.
- Interface with Fortinet’s Business and Technology partners within designated technology discipline and distribute that knowledge internally to SE’s, CSE’s and TAC Engineers.
- Effectively communicate relevant project information to Fortinet management as appropriate.
- Resolve and/or escalate issues in a timely fashion.
- Complete and submit any required administrative tasks in a timely manner (timesheets, activities report, project reports, etc.).
- Follow up with customer and internal Fortinet departments to ensure project documentation is completed:
- Creation of Statement of Work document
- Acknowledgement of work performed including work complete signing
- Knowledge Transfer
- Customer satisfaction surveys
An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:
- 8 - 10 years + relevant experience preferably in a network security vendor.
- 5+ Years’ experience in LAN/WAN /Internet Support or Administration.
- 3+ Years’ experience with Network Security Products.
- Excellent written and verbal communication skills.
- Strong knowledge of the security threat landscape.
- Administrator level working knowledge of Windows, UNIX or Linux.
- Previous Technical support position (other PS or TAC position), or Sales Engineering background advantageous.
- Network security certifications (Fortinet NSE4 minimum level and above.)
- External network security & vendor certifications such as Cisco, F5, Juniper, AWS area plus.
- Strong understanding of core Internet protocols and applications (TCP/IP & networking skills).
- Strong general knowledge of common networking (switching & routing) and security protocols.
- Scripting experience (PERL, Javascript, PHP etc.) & experience of API (Restful API).
- Ability to work according to customer’s schedules which may include weekends/evenings.
- Team player and ability to work remotely & interact with remote teams & employees.
- MS office suite using applications such as Power Point, Word, Visio & Project.
- Ability to work well under pressure and remain focused on the tasks in hand.
- Ability to troubleshoot complex network & security environment.
- Bachelors Degree in EE, CS, or CE or equivalent experience.
- Network Security Certifications.
- Project Management Certifications.
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