Juniper Routing - Technical Support Engineer 

India, Karnataka, Bengaluru 

6572410

Position: Technical Support Engineer 2 – Routing

Level 2 and Product Escalation support

Individual Contributor Role

- Take ownership for problem resolution, problem reproduction and escalation.

- Be a fast learner and keep pace with newer technologies

- Participate in cross functional tasks such as new product development projects, create Knowledge Base and Whitepapers.

- Help improve processes and tools.

Requirements

Requires B.E. in Electronics Engineering or Computer Science with 2- 5 years of experience supporting/Designing/implementing IP networks.

Primary Skills

Thorough understanding (Packet level) of -

* IP Packet flow, OSI layers

* Layer 3 - IP and related technologies (ICMP, TCP, IPSec, GRE, QoS, VRRP)

* IP routing protocols (BGP, OSPF, ISIS , RIP)

* Layer 2 technologies (Ethernet, 802.1q/p VLAN, STP, RSTP, ARP, PPP, MLPPP, LACP)

Understanding/Exposure/Expertise in one or more areas -

* MPLS, VPLS, L2 and L3 VPN

* MPLS Traffic Engineering, LDP, RSVP

* Multicast technologies NG-MVPN, PIM

* Perl/Unix/Expect scripting

- 2- 5 years’ experience on Troubleshooting, implementation and support of large IP networks (preferably Service Provider).

Platform Knowledge: Juniper (routers, switches), Cisco, Nortel, Huawei, traffic generators (Ixia, Agilent)/ traffic simulators, protocol analyzers, testers etc (not all are required but some of these are good to have).

Preferred Certifications - CCNA/CCNP/CCIE, JNCIS-M, JNCIP-M, JNCIE-M, CCIE-SP

ELIGIBILITY TO WORK AND E-VERIFY

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.

● Information for applicants about E-Verify / E-Verify Información en español:

● Immigrant and Employee Rights Section (IER) -

E-Verify® is a registered trademark of the U.S. Department of Homeland Security.