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The role reports directly to the Director, Product Discovery & Promotion (DACH & CEE), who is based in Berlin, Germany.
Role OverviewThis role is unique as its scope requires a deep understanding of our product behaviour and a mindset that is equally precise on local execution as it is on strategic judgment calls.
Key Responsibilities:Portfolio Management: Own a portfolio of titles. While multiple teams (internal or external) get involved at different times along the launch journey for deliverables, you will be overseeing the quality of the launch as our operational throughline of the local Product Discovery & Promotion team.
Expert Advice: Be an expert of the Netflix product and advise our local stakeholders on means to improve how members interact with the titles on the Netflix platform.
Quality Assurance: Maintain the quality of the launch and mitigate risk to launch by being proactive, exercising sound judgment, and informing and influencing stakeholders.
Collaboration: Partner with internal and external teams and serve as the primary point of contact on strategic operational matters for the titles. Additionally, contribute to a thriving global Launch Management Community.
Process Evaluation: Constantly evaluate our workflows with the intention of improving our efficiency and effectiveness in launching titles.
Issue Resolution: Troubleshoot urgent issues cross-functionally and jump in operationally as needed, in service of the member experience.
This role is an individual contributor role but works closely with colleagues across our Product Creative, Metadata & Ratings, Globalization, Post-Production, and other teams.
Experience: 8+ years of experience in project/program management, ideally in a fast-moving Entertainment environment.
Analytical Mindset: Data-based impact and a bias towards solving for scale.
Stakeholder Management: Strong stakeholder management skills (clear communication style and strong ability to influence) and a good team player.
Operational Passion: A passion for Operations and a thirst to do more with less, to work smarter not harder.
Product Knowledge: Be well informed of the Netflix product experience.
Accountability: Happy to take accountability and drive initiatives.
Language Skills: Proficiency in English and German is required.
Communication Skills: Excellent communication skills - written and verbal - in both English and German.
Balanced Thinking: A good balance of left and right-brain thinking - with the ability to understand the pulse of our consumers and put oneself in the consumers' shoes, an appreciation of content nuances and needs, and fluency to articulate product principles.
Cultural Fit: The ability to exemplify the Netflix culture and values.
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