SAP Academy Services & Consulting Technical Quality 

India, Karnataka, Bengaluru 

656535454

What You’ll Do

As a TQM within the SAP Academy for Services & Consulting, you will be responsible to:

• Successfully complete a 12-month learn-apply program, which includes classroom phases and field phases with your TQM team, that enhances your support in the TQM role, a critical customer-facing function within our dynamic Customer Services & Delivery organization.
• Immerse yourself in multidimensional, experiential learning that focuses on business transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
• Enhance skills around our solution portfolio, managing customer retention, and driving value realization.
• Receive onboarding in your local market with on-the-job training and mentoring by a senior TQM professional in the field. You will have the opportunity to work both behind the scenes and directly with customers.

What You Bring

• Bachelor or Master’s STEM Degree: Science, Tech, Engineering, Math or equivalent experience in the field of technology.
• 2–3 years of experience working with SAP Enterprise, Industry, Platform, and SaaS Solutions, with exposure to third-party and partner technologies.
• Proven ability to apply SAP business and technical architecture expertise to deliver impactful solutions that align with customer strategy and operational goals.
• Hands-on experience with SAP HANA, S/4HANA, or SAP Business Technology Platform, with a strong understanding of how to leverage these technologies to drive transformation.
• Demonstrated knowledge of SAP project management, value management, and quality management practices to support delivery excellence.
• A track record of influencing solution design, implementation, and change management initiatives across complex environments.
• Experience supporting key phases of the customer lifecycle—including pre-sales, solutioning, procurement, contract renewals, and retention—with a focus on long-term value creation.
• Skilled at building trusted relationships with C-level executives, senior leaders, and key stakeholders to drive alignment and strategic outcomes.
• Strong facilitation, negotiation, and de-escalation skills, with the ability to manage high-stakes discussions and maintain productive engagement.

During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

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