Job responsibilities
- Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team
- Leads initiatives to improve the reliability and stability of your team’s applications and platforms using data-driven analytics to improve service levels
- Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers
- Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise
- Acts as the main point of contact during major incidents for your application and demonstrates the skills to identify and solve issues quickly to avoid financial losses
- Documents and shares knowledge within your organization via internal forums and communities of practice
Required qualifications, capabilities, and skills
- Formal training or certification on Software engineering concepts and 5+ years of applied experience
- Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices with the ability to implement these practices within a portfolio of applications
- Fluency in at least one programming language, Python is an advantage
- Proficiency and experience in observability such as white and black box monitoring, SLO alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.
- Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.)
- Experience with container and container orchestration (e.g., ECS, Kubernetes, Docker, etc.)
- Experience with large relational databases, and tuning complex queries and ETL processes
- Ability to identify and solve problems related to complex data structures and algorithms
- Drive to self-educate and evaluate new technology.
- Ability to guide and teach programming/SRE practices & concepts to team members
- Ability to expand and collaborate across different levels and stakeholder groups
Preferred qualifications, capabilities, and skills
- Background Fin-tech experience
- Previous exposure to scheduling and orchestration of complex workflows
- Troubleshooting common networking technologies and issues