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Adidas MANAGER MEMBERSHIP 
India, Haryana, Gurugram 
655762578

06.12.2024

Purpose & Overall Relevance for the Organization

The Manager Membership is responsible for

Key Responsibilities

Strategy

  • Support the organization transition to make membership front and center
  • Establish the interaction model to drive Membership across all cross-functional teams
  • Drive membership thought leadership across Early Access, Special Price, Member exclusive products, special promotions andexclusive sales eventsetc in the country
  • Implement monthly Membership program with Brand Communication team
  • Achieve and plan sales target and growth by year

Planning

  • Execute the membership strategy in partnership with the SEA membership team
  • Oversee implementation of KPI's across engagement and monetization that would be tracked to understand the efficacy of campaigns and the program in general.
  • Work closely with Brand Activation,Brand Communication, OMNI, VM, eCommerce, Retail, DPC, Franchise and other stakeholders to ensure membership is front and center
  • Drive and liaise with Brand communication to execute the membership activation

Management

  • Executing the Membership strategy
  • Accountable for membership KPI’s for the country
  • Partner with cross – functional teams to leverage national campaigns
  • Collaborate with SEA Membership to leverage developed intelligence and systems expertise
  • Partner with agencies and be fact based in conceptualizing campaigns
  • Accountable for ensuring membership initiatives and deliverables are executed as per plan

Financial

  • Track and adhere to budget when required
  • Support business cases with clear rationale as and when needed

Systems and Processes

  • Understanding of the membership systems
  • Understanding of global brand GTM process
  • Awareness of best practices in the industry to continuously evolve membership

People Management

  • Accountable for all membership projects
  • Own, share, and lead implementation of best practices
  • Seamless cross-functional stakeholder management and partnership

Key Relationships:this role directly reports to Senior Manager, Brand Activation and dotted line to Sr Manager, SEA Membership.

  • Brand Activation
  • Concept to Consumer
  • Retail
  • eCommerce
  • Digital Brand Activation
  • SEA Membership

Knowledge, Skills and Abilities:

  • Ability to work in a fast-paced environment with different international cultures
  • Ability to handle ambiguity and untangle complex situations into actionable activities
  • Solutions-oriented approach and entrepreneurial mindset
  • Solid understanding of digital landscape and KPIs
  • Good problem solving skills

Requisite Education and Experience / Minimum Qualifications:

  • Bachelor’s in Engineering/Economics/Marketing/Business Administration preferred
  • Enthusiastic about Membership
  • 3 to 5 years of progressive Marketing/CRM/Membership/Loyalty/eCommerce experience in sports business, cosmetics, consumer goods, marketplaces, etc (Indicative)
  • Good story telling skills
  • Fast learner, proactive working attitude, and strong project management experience