Global-e Intergration Engineer 

Australia 

653348389

Responsibilities:

• Act as a technical focal point for integrating clients, and as a product specialist on ecommerce platform capabilities and requirements definition.
• Take ownership during the implementation cycle and meet deadlines for both external clients and internal teams.
• Provide an on-going education and technical assistance to current partners and integrating clients.
• Lead customers through troubleshooting until problem resolution.
• Work closely with development team to implement new features and customer specific requirements.
• Provide ongoing support for Customer Success and Tech Support teams with live brands.

• 2-4 years of experience in IT Operations or Technical Pre/Post Sales team, with direct client interaction in a web-based environment, as a Technical Support/Development/Implementation Engineer.
• Good understanding of HTML / CSS.
• Experience working with relational and non-relational databases – preferred.
• Experienced in working with APIs and troubleshooting JSON payloads.
• Experience with debugging tools and analysing logs.
• Good understanding of HTTP and web-based technologies.
• Knowledge in SQL.
• Knowledge in JavaScript – preferred.
• Knowledge in PHP/.NET – preferred.
• Strong English communication skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.
• Previous experience in eCommerce environment – desirable.