As a Managing Director within the Chase Auto Private Label Marketing Strategy team, you will be at the helm of a group of strategists, guiding them in the development of marketing plans, branding strategies, product or offer positioning, and marketing launches. Your leadership will span across the entire lifecycle of loans and leasing, encompassing partner brand activation, acquisition, servicing, loyalty campaigns, programs, and events, all aimed at creating exceptional client and customer experiences. This role necessitates robust stakeholder partnership across each private label partner, all levels of Chase Auto Private Label Captive Finance, and throughout JP Morgan Chase. You will collaborate with Private Label General Managers to work across multiple lines of business, identifying and developing opportunities to deepen our partner relationships by leveraging the unique assets and capabilities available across the firm, including Chase Offers, Travel, Dining, Sapphire Lounge, Private Banking, Consumer Banking, and external strategic partnerships.
Job responsibilities:
- Lead a team of private label marketing strategists, partnering closely with General Managers and other key partners across each private label brand
- Leverage firmwide relationships with Private Label General Managers and other key internal stakeholders to deliver the power of JP Morgan Chase to clients to deepen share of sales and attached financing with Chase Auto
- Provides depth of thought leadership in how to serve the client using owned, paid and earned medial assets
- Collaborate with Loyalty team to develop customer loyalty campaigns and initiatives
- Coordinate and lead a regular cadence of marketing updates for senior executives, both internally and externally
- Develop and maintain business cases, marketing budget and routine analysis on ROI
- Create and maintain annual marketing plans, both strategic and tactical
- Build a test/learn agenda to optimize customer messaging / touch / channel / targeting
- Lead broader supporting marketing teams to deliver solutions to partners, and to communicate and execute on a marketing vision
- Ensure exceptional execution and cycle times with speed to market to meet market demand
Required qualifications, capabilities and skills:
- 10+ years of leadership with significant experience in marketing across various platforms
- Demonstrative experience in development of digital and social media strategies for business
- Demonstrated people leadership and coaching capability
- Seasoned partnership and/or co-brand marketer and relationship manager
- Strong proficiency with executive-level presentation materials and briefings, and the ability to simplify complex subject matter into digestible executive communications
- Proven experience leading cross-functional teams in creating and driving delivery with a major focus on attention to detail and passion for flawless execution
- Exceptional relationship development skills; ability to earn respect and trust among internal and external business partners and team members
- Creativity and innovative mindset with a focus on continuous improvement
- Sense of urgency with disposition to execute
- Strong executive presence
- Ability to rally and inspire a team around a common vision and drive results
Preferred qualifications, capabilities and skills:
- BS/BA degree required; MBA preferred
- Auto industry expertise
- Financial services experience