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Google Product Support Engineer 
Poland, Lower Silesian Voivodeship, Wrocław 
649861902

25.09.2024
Info Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Wrocław, Poland; Warsaw, Poland.Note: By applying to this position you will have an opportunity to share your preferred working location from the following:.
Minimum qualifications:
  • Bachelor’s degree or equivalent practical experience.
  • 2 years of experience project managing and delivering technical solutions.
  • 2 years of experience in technical troubleshooting, and managing internal/external partners or customers.
  • Experience in system design or in one programming language (e.g., Java, C++, Python, etc.).

Preferred qualifications:
  • Experience working in Technical Product, Cloud Support, Quality Engineering, or SRE.
  • Experience in technical troubleshooting or customer support in a tech organization.
  • Experience using Google Ads or other online advertising solutions and the media/tech landscape.
  • Customer-facing experience translating technical concepts and solutions to non-technical and executive audiences.
  • Experience in business analysis to conduct analytics, develop dashboards, and make recommendations.
  • Excellent critical thinking and problem solving experience to develop strategic perspectives on customer-focused solutions within a diverse environment and a customer first and empathetic mindset.