Key Job Responsibilities and Duties:
Create and manage the introduction and initial implementation of Business Continuity across the business, influencing leadership and key teams throughout the business to support and invest in BC, ensuring a reliable and working ‘First line’
With little direction and working with key stakeholders, lead an enterprise Business Impact Analysis, Risk Assessments, to identify the key risks to operations, mapping critical functions, and prioritizing bespoke BC roll-out
Function as a point of contact for BC, creating strong formal and informal networks with cross-functional partners to drive engagement and deliver the Global Business Continuity Roadmap, ensuring it includes Operational Resilience, IT Disaster Recovery, and Global Crisis Response
Provide support and expertise across other workstreams focussed on incident management, crisis management and IT Disaster Recovery
Benchmark industry best practices and drive continuous improvement for the BC Program, deep-diving into data, processes, systems, and challenges
Conduct plan development, training, and exercise workshops with business units to raise business continuity awareness and preparedness for crisis or business disruptive events
Challenges assumptions about “the way things are done”
Qualifications & Skills:
5+ years of experience developing business continuity programs and successfully executing implementation in complex, decentralized environments, ideally in the tech industry. IT Disaster Recovery (Information Technology focus) expertise highly desired
First-class project management, highly organized and focused on prioritization, planning, tracking, and coordination across teams with strong attention to detail in a fast-moving, high pressured environment
Demonstrated stakeholder management skills, you must be able to positively influence decision making at all levels of the organization, including senior global leadership. Must be able to grow and foster strong relationships with employees across functions and geographic locations
Must be able to articulate the organizational, customer, business, technology benefits of Business Continuity to stakeholders in a manner that is meaningful to them
Familiarity in implementing/operating BC management systems (Riskonnect, Service Now, other.)
Excellent communication skills (oral and written to unique audiences), you must be able to guide and positively influence our stakeholders while building trust and cooperation
Must be available to respond to incidents outside of regular business hours when required
Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:
Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit
Application Process:
Let’s go places together:
This role does not come with relocation assistance.
Pre-Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
