US Bank Partner Relationship Manager Category Sales 

United Kingdom 

648714107

We have the fantastic support of our Technical Consultants to collaborate with, however it would be extremely helpful to have an understanding of the technical ecosystems within the payments market. The role will require a good knowledge of partnership distribution models (referral, ISO & ISV).

Key Responsibilities:

The successful candidate will be responsible for embedding new partners to Elavon as well as developing existing partnerships within the UK & Ireland Market. Key responsibilities include but are not limited to:

• Working with Partner BD teams to onboard partners in line with SLA’s, as well as continually evolving this process with stakeholders across Elavon to develop a best in class partner boarding journey.

• Provide business consulting in early set up to ensure partners understands all processes, the required quality of applications/referrals and are operating in line with expectations

• Work with Elavon colleagues to provide any follow up training or overviews of processes that are driving inconsistencies in partner referrals and applications (e.g. credit & risk, boarding, operations, pricing)

• Complete business development partner plan to expand Elavon share of wallet within the partner and/or grow our mutual business.

• Operate a strong consultative and analytical approach to maximize the complete range of revenue opportunities within each of your assigned partners

• Agree and set clear expectations and commercial objectives (short-and long-term) with partners in your portfolio, with milestone delivery dates and longer term growth modelling to hand over to relationship management team after 12 months

• Explore incremental revenue opportunities above the forecasted performance given at point of partner intake to Elavon

• Review and ensure all commercial terms agreed by partner are implemented accurately and are aligned to expected commercial outputs, balancing the needs of Elavon, our partners and merchants

• Maintaining a high awareness and knowledge of Payment Card Industry, competitors and internal activities to ensure that all business opportunities are identified, considered and closed appropriately

• Ensuring partners achieve agreed annual, quarterly, and monthly sales objectives

• Hold quarterly business review meetings (QBR’s) with all partners to review performance and drive strategic objectives

Knowledge / Skills / Experience required:

• Demonstrable experience of achievement against target in a role that is focused on new business acquisition.

• Previous success in negotiating and managing partnerships within the payment market

• Previous success in negotiating and managing commercial models ( e.g. revenue share, buy rate/sell rate, margin management models)

• Broad commercial and financial acumen and awareness of issues involved in negotiating commercial models, contracts and has ability to negotiate logically and constructively

• Proven ability to develop and maintain an effective network of contacts and build relationships at all levels, internally and externally

• 5 years+ experience in a payments role including acquiring, partnerships, payment gateway and/or POS solutions

• Experience in launching new partnerships in collaboration with product and marketing teams

• Ability to establish and maintain strong relationships

• Strong understanding of all products and services in UKI payments industry

• Advanced knowledge of applicable policies and procedures

• Strong organizational, communication and negotiation skills

Person Specification:

• Highly motivated individual contributor

• Excellent communication/relationship management and negotiation skills

• An aptitude to detect gaps, analyse and propose solutions

• Effective time management skills and ability to multi-task

• Strong presentation skills with experience speaking at events an advantage

• Willingness to travel

• Experienced to pitch to senior stakeholders in large organizations

Remote + Hybrid/flexible schedule:

The role is posted as remote; however, candidates who are located near any one of our locations would be required to work on site at least three days per week.

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