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Citi Group Assistant Vice President - Accounting Operations Management Malaysia, Penang, George Town 647507079
Citi
Citi’sEnterprise Services and Public Affairs (ESPA)aims to enhance how our stakeholders perceive and experience Citi. We manage our reputation by engaging with our stakeholders and delivering great spaces and services to colleagues and clients.
based inMumbai, India. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future. For instance:
Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
We empower our employees to manage their financial well-being and help them plan.
Key Responsibilities:
- Manage team of c.9 compliance delivery operators, ensuring they are motivated, trained, and perform at their best.
- Direct the team to help provide guidance on Citi Policy, Procedure and Standards relating to operational requirements, as well as provide interpretation of internal compliance procedures and guidelines.
- Monitor team performance and maintaining high levels of service quality.
- Manage team resources and staff workloads, optimizing team efficiency.
- Lead the team effectively support Project Management staff by submitting Project Initiations and creating new projects in REALM, including Scope Agreements (pre-funding) and performing quality checks.
- Ensure the accurate Creation of Purchase Requisitions, compliance checks, project closures and invoice receipting from across the team by undertaking quality based reviews and sample checking, coaching and educating the team as required. based on supporting documentation and submit for approval in REALM and P2P.
Experience/Knowledge
- Proven experience (5+ years) in operations management or similar roles, with at least 2 years of team management experience.
- Experience working in cross-cultural global teams is an advantage
- Accounting background preferrable
- Knowledgeable in end-to-end P2P Purchase Order to Payment processes a
- Proficient in the use of office applications (MS Word, Excel, PowerPoint, etc.)
Required Skills & Qualifications:
- Strong leadership skills, with the ability to motivate and develop a diverse team.
- Exceptional problem-solving skills and the ability to make quick, effective decisions.
- Excellent communication, interpersonal, and organizational skills.
- Experience in process improvement and project management.
- Ability to work in a fast-paced environment while maintaining high standards.
- Proficiency in Microsoft Office Suite and other operations management software.
- Strong analytical skills and a data-driven mindset to track and measure performance.
- Excellent English written & verbal skills
- Strong analytical skills
- Effective time management, documentation and organizational skills
- Action-oriented, logical and rational
- Analytical and organized, with attention to detail
- Flexible and team-oriented, willing to learn and share experience with other team members
- Has a strong sense of urgency
Time Type:
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