EY Access Product Engineer 

India, Kerala, Kochi 

644235234

Your key responsibilities

Your role is essential to the success of the team’s products, you will be providing consultative engagement in the most complex problem management activities, thus helping to drive client satisfaction, demonstrated using various KPIs and metrics. You’ll be responsible for Solution Design and Engineering in conjunction with our Managed Service Provider [MSP], Solution Certification, Documentation and Operational Escalation support.

In the Solution Design aspect, you will create designs based on industry best practices, solid engineering principles while clearly ensuring fit for purpose localization. As part of solution certification, you will ensure appropriate software versions have been selected, reviewed and appropriately tested. Deployment planning and management allowing the technology estate to be updated by deploying certified code and configurations globally.

In the Service Documentation aspect, you will develop and maintain documentation for configuration guidelines and templates. Document new services as built for handover to the Operations team and provide consultancy on service operationalisation.

Skills and attributes for success

• Create designs based on industry best practices, sound solid engineering principles incorporating both local and global requirements while clearly understanding that one size does not fit all
• Advanced skills in planning, designing and troubleshooting complex security environments including delivering projects within scope and budget
• Able to make technical decisions in support of Architecture, Strategy, Service Management and Operations functions within the project and escalated troubleshooting contexts
• Demonstrated experience in dealing with external vendors and suppliers in the network industry
• Excellent knowledge of remote access technology, environments, management and monitoring tools associated with EY security systems

To qualify for the role, you must have

• You must be a Self-starter who can operate without direct supervision on multiple complex projects and tasks in parallel
• Present complex and difficult messages skilfully, using a variety of media and methods.
• Produce writing that contains clear, precise descriptive language.
• Experience with infrastructure implementation/management, service/operations management, etc.
• Maintains awareness of related new and emerging technologies.
• Knowledge of Windows and Mac Operating systems specifically around networking.
• SIEM reporting and data mining capability.
• Intermediate scripting knowledge, preferably Python and bash (Linux), PowerShell (Windows)
• Technology requirements.
  • Zscaler Cloud Security technologies
  • SonicWall VPN technologies
  • SD-WAN awareness preferably Versa
  • Wider cloud technologies, SAML Integrations, Azure AD
  • Firewall (Check Point/Palo Alto/Fortinet)
  • In depth understanding of networking concepts, including IoT, IPv4 and IPv6 and how to deploy and configure in the security product set.

Ideally, you’ll also have

• Bachelor's degree in a technical discipline such as Engineering or Computer Science or a related discipline, plus an industry accreditation or equivalent work experience
• Demonstrable experience in various aspects of Security technology infrastructure design and implementation.
• Security related Professional qualifications
• Service management qualifications [ITIL Foundation]

What we look for

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.