Td Bank Associate Planner Direct Montreal 

Canada, Quebec, Montreal 

643241628

Montréal, Quebec, CanadaTD Wealth

59 500 $/$59,500 - 84 000 $/$84,000 CAD

CUSTOMER

• Foster existing TD Wealth Financial Planning relationships and implement investment strategies and long-term financial plans by offering sound advice with a focus on Retirement and Investment Planning
• Establish & implement a sales plan that focuses on on-boarding existing TDCT customers, developing and managing a plan, improving profitability with existing customers, developing business from existing customers and retaining existing customers
• Assist the clients to identify goals and potential barriers, recommend appropriate solutions and provide ongoing relationship management through investment recommendations including third-party mutual funds, open new investing accounts as required
• Contribute to the achievement of team and department LEI goals by modelling LEI attributes and behaviours while strengthening customer loyalty
• Identify opportunities to refer customers to other TD partners, i.e. Retail and Wealth Management Partners, where appropriate
• Actively acquire external assets through effective financial planning and sales conversations leveraging screen share technology
• Provides ongoing relationship management to existing TD Wealth Financial Planning and Private Investment Advice relationships to maintain, update and implement investment strategies and long-term financial plans

SHAREHOLDER

• Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
• Be knowledgeable of practices and procedures within own area of responsibility and keep abreast of emerging trends for own functional area
• Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk activities as necessary
• Conduct internal and external research projects; support the development / delivery of presentations / communications to management or broader audience
• Conduct reporting and / or meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices
• Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists
• Acquire and apply expertise in the discipline, provide guidance, assistance and direction to others
• Identify, recommend and effectively execute standard practices applicable to the discipline
• Adhere to internal policies/procedures and applicable regulatory guidelines
• Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

EMPLOYEE / TEAM

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
• Participate in personal performance management and development activities, including cross training within own team
• Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.
• Contribute to a fair, positive and equitable environment that supports a diverse workforce
• Act as a brand champion for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

• Professional role with a focus on providing business development, customer relationship management and / or sales advisory support within their own area of specialty
• Requires expanded knowledge of products/services and key competitors
• Understands key business and customer drivers and processes in the context of own work
• Identifies referral opportunities at increasing levels of complexity
• Sound knowledge of assigned customers’ needs, the competitive landscape and broader market factors
• Coordinates activities and timelines across multiple teams to ensure customer needs are met
• Executes simplified sales or account management process, focusing on “features” selling and customer data gathering
• Investigates and analyses possible alternative solutions and approaches based on documentation of the customer fact pattern
• Impacts sales achievement of their own and related teams
• Simplifies information to customers, clarifies unique situations and leads coordination of information to ensure service and standards are met
• Work performed under management guidance and supervision
• May identify and contribute to problem resolution
• Generally reports to a Manager or above

EXPERIENCE & EDUCATION

• University Degree and/or 3-5 years industry experience
• Canadian Securities Course (CSC) required
• Must be bilingual English & French
• IIROC license preferred (required within first 90 days in role)
• Complete Conduct & Practices Handbook (CPH) within first 90 days in role
• Complete Wealth Management Essentials (WME) within first 30 months in role
• Achieve Certified Financial Planner designation within first 2 years in role

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec les clients qui ont besoin de services et de soutien dans une langue autre que le français.