Palo Alto Admin 

India, Karnataka, Bengaluru 

642797361

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

This position is in Bangalore office and primarily supports India and other JAPAC regions.

Your Impact

• Provide IT procurement, configuration and support services for PC and Mac platforms, video conference equipment, printers/copiers, phone systems, smartphone devices, and general IT hardware/software
• Base level understanding of IT infrastructure including networking and ability to build, configure, and support them with the guidance from SMEs
• Follow SOP documentation and escalate issues appropriately to higher-level staff
• Manage individual workflow and maintain current ticket queue via IT ticketing system
• Develop and maintain a productive and professional relationships with user base
• Plan, coordinate and support the onsite, online, and hybrid events with IT/AV enabled

Your Experience

• Any degree in tech or related discipline or equivalent military experience
• Must have 5+ years of relevant work experience in IT admin roles
• Strong service-oriented mentality is a must- excellent communication/interpersonal skills, ability and willingness to learn and cross train with other IT staff members required
• Recent hands-on technical experience with Windows 11, Mac OSX, Google Workspace, Microsoft Active Directory, system imaging, VPN, basic networking, network connectivity including 802.11x, PC and Apple hardware, and mobile devices
• Recent experience with remote access and remote-control tools to support remote employees. Zoom, MS Remote Desktop, etc.
• Recent involvement in supporting large group events with IT/AV equipment operation
• Experience with office space IT Facility design, build, and maintenance support

All your information will be kept confidential according to EEO guidelines.

Covid-19 Vaccination Information for Palo Alto Networks Jobs

• Vaccine requirements and disclosure obligations vary by country.
• Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
  • The job requires accessing a company worksite
  • The job requires in-person customer contact and the customer has implemented such requirements
  • You choose to access a Palo Alto Networks worksite
• If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.