Responsibilities:
- Assist the customer lifecycle strategy from acquisition through early client engagement and implement strategies to optimize portfolio performance
- Assess relevant customer, competitor, and industry insights to help define strategies to improve client experience and portfolio growth
- Provide insight and recommendations on innovative product development, product targeting, and segmentation strategies as well as oversee aspects of product development life cycle management including market demands, technology trends, and the competitive field
- Provide insight and execute on core marketing disciplines such as product development, price, promotions, platform and pillars, launching, and marketing to improve client experience and portfolio growth
- Oversee product financial performance including identifying opportunities and gaps, and developing business strategies
- Work with Operations and Technology with regards to process design and vendor procurement as well as communicate business plans on marketplace approach
- Participate in budgeting and planning for strategic priorities and initiatives
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
- Network Coverage to support demands for all Countries in America and aligned with Global demands
Qualifications:
- 5-8 years of relevant experience (appreciated)
- Cross functional experience (e.g. marketing, credit, acquisitions, product development, analytics)
- Demonstrated experience driving business innovation, leveraging management information, and data analytics to drive results
- Experience in scenario development and forecasting
- Demonstrated knowledge of product development, financial acumen, and investment processes across asset classes
- Ability to work unsupervised and adjust priorities quickly as circumstances dictate
- Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
- Demonstrated problem-solving and decision-making skills
- Demonstrated analytical and influencing skills
- Consistently demonstrates clear and concise written and verbal communication
- Teamwork, Empathy, One team one goal spirit.
Education:
- Bachelor’s degree/University degree or equivalent experience
- English and Portuguese Fluent / Spanish - Desired
- Participate in product management: profit and loss management, innovation, new product launches, product-related policies (including financial structure policy, global policies), operational risks and local country addendum.
- Prioritize initiatives and tasks identified for the proposed objectives of the region.
- Measure and increase market share, as well as determine benchmarks against competitors in product offerings, prices, etc. and take actions by presenting alternatives and solutions to be at the same level or ahead of them.
- Determine benchmarks against our competitors (product offerings, prices, etc.).
- Assist in internal and external audits.
- Provide regular training to regional and functional partners.
Additional requirements:
- Preferable Experience in Trade product lifecycle management; International Trade Rules; Bank Treasury Operations; Trade Portfolio P&L Management; Tradeable Product Control Governance; and Project Management.
- Requires verbal and written fluency in English, Portuguese, Spanish desired.
-20% international travel required.
Product Management and Development
Time Type:
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