Wells Fargo Senior Business Execution Administrator - HR Employee Care/HR Operations 

India, Telangana, Hyderabad 

639292429

In this role, you will:

• Support the operations of a specific business line
• Administer programs, projects, or processes specific to the business
• Manage requests for community relations events, sponsorships, company funding, volunteer activities, and special programs
• Perform business operations that are administrative in nature
• Facilitate efficiency, quality, cost effectiveness of solutions, and escalate concerns related to the assigned operation
• Provide subject matter knowledge and interpretation of procedures to key business partners
• Coordinate and monitor implementation and maintenance of processes, procedures, and policies
• Interact with immediate Strategy and Execution colleagues on operational initiatives
• Provide support for a variety of diverse support functions for multiple business groups or a specific line of business

Required Qualifications:

• 4+ years of Administrative Support, or, Business Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Candidate must have 2+ years of relevant HR Shared Services or Operations experience. Preferably with HR call center experience, banking or support type.
• Preferably a college graduate or at least 2 years in college.
• Strong background on HRIS tools.
• Amenable to work on shifting schedule, mostly catered to US time.
• Amenable to work on selected PH or US Holidays.

Job Expectations:

• Skilled and flexible to work in multiple support channels such as phones, chat and online tools.
• Support Research & Escalation team as a subject-matter expert and project support.
• Provide timely representative feedback to management for coaching opportunities (quality and case management).
• Process complex cases andsupport processes
• Provide subject matter expertise and interpretation of procedures to less experienced staff.
• Shift Timings - 5:30 PM to 2:30 AM IST.

10 Apr 2025

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.