VM Manager
Contribute to store profitability by:
- Meeting or exceeding sales and KPI targets within the store through flawless visual merchandising
- Coordinating team members to provide a leading shopping experience
Key Responsibilities:
- Monitor and analyze performance data and make any necessary adjustments to drive commercial success, especially within VM
- Allocate resources and organize processes, especially within visual merchandising, to drive efficiency and productivity in a variety of situations, including maintenance and layout of existing stores, floor plans and changes, In-store Communication, reporting, and controlling costs
- Drive product presentation and best practice within visual merchandising for a meaningful consumer experience, from sell-in to sell-through
- Be a role model for customer service and meeting or exceeding customers’ expectations
- Supervise and coordinate the team to ensure all customers receive an optimal service level at all times
- Lead your team to meet or exceed customer expectations at all times
- Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
- Use advanced Category expertise to drive sales and customer loyalty in your assigned area
- Lead training for visual merchandising techniques and guidelines to follow marketing concepts and brand campaigns while supporting all team Foundational and Seasonal Brand and product knowledge training
- Lead and coordinate team members to consistently execute and maintain established Visual Merchandising and In-Store Communication standards as per global guidelines and local directives, including placement and focus on key articles and ensuring alignment with given Buying and Merchandising timelines
- Manage merchandise delivery processing on the same day it arrives
- Keep an organized stockroom and direct sales floor replenishment to ensure the store’s complete product offer is immediately available and easily accessible to customers on a consistent basis
- Execute all applicable loss prevention procedures
- Maintain a safe and productive shopping and working environment
- Support the recruitment, onboarding, training, coaching and motivation of store team members to maximize their performance
- Share best practices to drive the overall store team performance and market Visual Merchandising strategy and implementation
- Support’s market Visual Merchandising strategy through coaching and supporting Visual
Merchandising Champions
- Complete all applicable training programs and effectively apply the learning on the job
- Seek coaching and learning opportunities to continually improve your performance
Key Relationships:
- VM back office, Trade Marketing back office, Retail back office
Knowledge, Skills and Abilities:
- Ability to use critical thinking and creative ways to solve problems
- Passion for fashion & sports
- Organized and detailed oriented
- Good numeracy, literacy, verbal and written communication skills
- A good eye for style, coordination and attention to detail
- Ability to make recommendations that effectively resolve problems by using judgment that is consistent with standards, practices, policies, and procedures
- Strong leadership, interpersonal and communication skills
- Strong ability to collaborate and influence across different levels and departments
- Thrives under ambiguity; open to change and act as advocate for the ‘new’
- Open to feedback; able to keep composure in stressful situations
- Passion for adidas brand and for sport
- Proficient with MS applications (Outlook, Excel, Word, PowerPoint) and other computer software (Internet, POS Systems, etc)
Requisite Education and Experience / Minimum Qualifications:
- Minimum 3+ years’ work experience in a sports/fashion customer- and commercial- focused retail environment with advanced selling experience and comprehensive product, retail and industry understanding, [as well as with first supervisor experience]
- Intermediate numeracy and literacy and advanced verbal communication skills