Microsoft Principal Software Engineer 

Taiwan, Taoyuan City 

638178129

Agent cloud is seekingto help drive broad-scale architecture, infrastructure, and operations investments to meet the scale, performance, availability, and reliability requirements supporting accelerated growth and scale of the Dataverse platform in Agent Cloud. Principal Software Engineers work across disciplines both within Agent cloud and across Business and Industry Co-pilot group to understand Livesite and customer pain points as well as limitations in architecture, infrastructure, and operations that would impede our growth, and define and drive strategies to address them. They also research industry-wide best practices to identify architectural best practices to enable 10x usage growth and partner with engineering teams to assess the viability of these practices and recommend execution plans for their implementation

Required Qualifications:

• 10+ years in development and design experience (C++/C# and/or Java) on products or services that have shipped to customers
• 3+ years of experience designing and building large scale distributed systems
• 3+ years of experience leading, coaching or mentoring engineers

Preferred Qualifications:

• A minimum of a bachelor’s degree in computer science, Computer Engineering, Software Design, Software Engineering, or a related field, or equivalent alternative education, skills, and/or practical experience

• An ideal candidate would have experience driving service health and maturity initiatives for a large-scale global service, have a passion for service and data architecture, have immense curiosity, have excellent oral and written communication skills, enjoy solving challenging, ambiguous problems, and enjoy coaching both junior and senior engineers on how to improve component and service designs to meet scalability, performance, and cost goals.

• You will be driving a strategy and architecture for the next-generation Agent cloud Platform that seamlessly integrates data across all Business and Industry Co-pilot groups.
• You will be responsible for the design, development and maintenance of the services, APIs and resources that underpin multiple core initiatives and projects across the Dynamics organization, at enterprise scale, with a quality first mindset. This is an agile, data-driven (we love telemetry) and fast-paced environment, where engineers are empowered to innovate and take ideas from concept to scale.
• Refining and driving a service maturity and DRI health strategy through architecture and infrastructure investments needed to meet goals for SLA and SLA Attainment, autodetection, multi-region outage reduction, and DRI phone call reduction.
• You will closely work with partners across teams and disciplines in the organization and across Microsoft to deliver on the vision for the product.
• Contribute to org-wide investments to reduce cost of the services, focusing on operability of the service including security, privacy, resiliency and quality of service.