Capital One Senior Manager Project Management 

United States, Virginia, Richmond 

637911929

West Creek 1 (12071), United States of America, Richmond, Virginia Senior Manager, Project Management

Card Tech’s Top of House team is looking for a strategic, creative, collaborative lead to serve as our Programs & Operations Communications Lead. This role will be responsible for creating and executing strategy for keeping organizational leaders informed and for partnering with key stakeholders to craft and manage the entire communications ecosystem for the organization, including communications for our core programs. In this role, you’ll ensure our communications to associates and leaders are strategic, impactful, and well managed.

You’d be a great fit if:

• You care deeply about how we connect, inform, and inspire associates and leaders

• You have a knack for how technology is built and how work gets done

• You are an excellent, confident communicator who feels comfortable presenting program ideas or decisions in front of peers, stakeholders, and leaders

• Your methods are vast and you have the ability to tailor a communication to meet any audience’s need

• You’re a strategic thinker and enjoy collecting, organizing, and synthesizing information to make a decision or recommendation

• You understand that context is king and ensuring people are informed is critical to organizational success

• You can put structure around mess, connect dots, and can find and articulate a clear narrative or vision

• You can think outside the box and enjoy big picture thinking

• You like to get it right but also know when good enough is good enough

• You are highly collaborative and consultative, and seek out inspiration and feedback from others to always drive towards the best solution

• You have a can-do, positive attitude and are a team player

• You understand the benefits of both process and being nimble

• You have the ability to handle multiple projects at once, prioritize your own work, and manage your own schedule to meet deadlines

• You are independent, can work autonomously, and are comfortable owning the end-to-end experience for project development with little direction

Responsibilities:

• Build and drive overarching communication strategy for key business and organizational efforts, focused on technology programs

• Lead the execution of organization wide support and enablement of our senior leaders via information and communications.

• Support and influence the organization to cohesively communicate in relevant modalities and venues and own various communication channels, including Slack and email, to inspire, include and engage associates.

• Manage key partnerships, including interacting and communicating with stakeholders across all levels and in multiple organizations to inform and influence outcomes

• Confidently lead and drive work forward with the ability to problem solve and pivot in real time, providing clear recommendations and updates in an ever-changing environment

Basic Qualifications:

• Bachelor’s Degree or Military experience

• At least 8 years of project or change management

• At least 4 years of experience in corporate or program level communications

• At least 2 years experience working in an information technology environment or supporting Technology professionals

Preferred Qualifications:

• Masters / MBA degree

• 9+ years of project or change management

• 5+ years of experience in corporate or program level communications

• 5+ years of experience managing multiple projects simultaneously

• 3+ years of experience in an information technology environment or supporting Technology professionals

• 4+ experience working with executive-level clients

• PMP, Lean, Agile or Six Sigma certification

• Experience working effectively with multiple constituents, including peers, executive management, senior management

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.