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Microsoft Data Center Business Program Manager 
Ireland, Dublin 
636271686

25.06.2024

Required Qualifications:

  • Significant experience in business program management functions or similar (preferably in manufacturing, supply chain, finance, engineering operations).

  • Significant work experience in program management, process management, process improvement.
  • Bachelor's Degree in Business, Operations, Finance or related field

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications

  • Significant experience with cost and expense management

  • Strong negotiation and contract development skills

  • Demonstrable ability to assess suppliers, evaluate supplier performance and ensure the achievement of project goals, schedules and performance requirements are met

  • Significant experience with industry program and project management skills
  • Significant experience working with collaboration platforms (e.g. SharePoint, MS Teams etc.)
  • Has a proven track record of taking ownership and achieving results autonomously.

    Experience working cross-functionally and cross-organizationally to complete large projects

  • Demonstrated ability to conceptualize, manage, and prioritize multiple projects.

  • Driven by a bias for action and able to work iteratively.

  • An innovative thinker with a strong customer and quality focus.

  • Can influence without authority and collaborate across all levels in the company.

  • Remains calm under pressure and acts with a sense of urgency.

  • Significant experience with reporting and data analysis systems & platforms combined with solid experience using data and metrics to determine and drive improvements (e.g. PowerBI)

As the successful Business Program Manager, your performance objectives include:

  • Creating financial presentations for Weekly/Monthly/Quarterly Business Reviews and advising leadership on ongoing operations and projects.
  • Establishing a structured approach for business planning and operating cycles, ensuring alignment with critical business timelines and organizational commitments.
  • Provide thought leadership and subject matter expertise related to the delivery of datacenter-centric business services and related financial activities
  • Prepare quarterly spend management review materials at datacenter site and regional level
  • Assist with tracking and reporting of datacenter Maintenance and Repair activities spend and associated variances.
  • Implement an end-to-end standardized procurement tracking process including metrics and reporting
  • Create and manage the end-to-end process for the planning and implementation of continuous improvement initiatives and programs
  • Evaluate cost savings opportunities and implement strategic projects to realize savings
  • Leverage local subject matter expert's tribal knowledge, spread adoption of best practices, and expose best practices to the onsite datacenter field teams
  • Act on opportunities to increase agility, and contribute to workstreams to evolve processes, services, and solutions for Operations and Service Level Agreements for CO+I
  • Coordinate closely between datacenter field operations teams, Finance, and Core Datacenter Operations and to foster alignment and partnerships for business success

Capabilities important to success include:

  • Operational Planning & Project Management: Show structured thinking, planning, and the ability to execute by working through others, influencing without authority, and dealing with ambiguity
  • Exceptional written, numerical and Interpersonal skills: Communicate effectively and concisely with stakeholders, senior managers, and leaders about our programs and objectives
  • Customer/Stakeholder Focus: Gather stakeholder impressions of services and programs, integrating this feedback into decision making. Allocate and align resources to optimize the stakeholder and partner experience.
  • Performance Goal and Standards Setting: Develop and communicate to realistic timelines via plans that consider potential obstacles and immediate + long-term consequences
  • Understand business objectives: Critically review multiple plans and adjust as needed. Proactively communicate and address necessary trade-offs
  • Flexibility and Adaptability: Regularly scan the environment to help anticipate changes that could affect key programs and projects. Effectively changes plans, goals, actions or priorities to respond to changing situations
  • Team Player: Ability to both contribute strategically to this relatively new team and support strategic decisions once debate is over