Honeywell Field Service Engr II 

India 

634528125

· Engineer should have minimum5-8 years of experience working on DCS/PLC/Scada system
· Engineer is expected tocarry out preventive maintenance / corrective / emergency maintenance visits atcustomer sites on DCS/PLC/SCADA systems
· Preventive Maintenance–Backup, Modification, Report Submission, Supervision of system Cleaning ofexisting running system.
· Corrective Maintenance– Restoring the system from any faults in the system
· Shutdown Maintenance
· Possess fluent oral& written communications skills
· PC troubleshooting andNetworking
· Documentation - 40 %documentation is involved
· Knowledge of DCS andPLC with a hands-on experience.
· Matured skills inindependent troubleshooting / problem resolution on these platforms.
· Understand customerneeds & extend Service Support at site / remote for prompt issue closureensuring adherence to Honeywell Process and Quality matrices.
· Build, Develop &Sustain Customer relationships with effective Customer management.
· Should be able to plansite visits as per agreed SLAs with customer.
· Required travel 70% to 80%of the time anywhere in Maharashtra
· Be available 24x7 forsupport during exigencies.
· Candidate will have tokeep himself technically updated by completing the assigned trainings. · The job will involveExecuting Service projects and migrations and will demand long stay at customersites.
· Execute Serviceprojects and migrations
· Identify prospects,conduct pre-sales site assessment, and develop them into firm leads.
· Constantly probeopportunities for migrations, add-ons & work seamlessly with customers toreduce their pain areas by pitching-in the right solution
· ISO, HSE, commercialguidelines and all Honeywell Process compliance is must.
· Be a single pointcontact for all customer needs for designated customers.
· Added advantage ifknowledge of Honeywell System
· Must be willing toserve and be deputed as Site Support Specialist (Resident support Engineer) 24x7,365 days.
· Ready to work on ONGCPlatforms (Offshore) for upto 45 Days per visit on rotation basis
· Ready to work on otherwestern region sites (Maharashtra, MP etc) as a ‘Service Engineer’ whennot as Site Support Specialist (Resident Support Engineer).
· Office Process shouldbe followed timely and accurately.
· Politeness and goodcommunication skills are required during interactions.
· Leave process andfrequency should be followed as per the standard regional process.

B.E./B.tech (Electronics/ Instrumentation & Control)

• Previous industry experience
• Previous technical/installation experience
• Previous customer service experience
• Good written and oral communication
• Advanced Degree
• Good presentation skills

• JOB ID: HRD241659
• Category: Customer Experience
• Location: Floor No : 7 , Jogeshwari, Vikhroli Link Road,Mumbai,MAHARASHTRA,400072,India
• Nonexempt