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GE HealthCare Lifecycle Leader 
China, Jiangsu 
634506451

15.08.2024
Roles and Responsibilities
  • Partner with the global services, product engineering, and marketing to ensure a cohesive service strategy flows into the Wuxi Ultrasound segment programs throughout the product life cycle.

  • Collaborate with the Lifecycle Director, marketing, region service, and engineering to develop value propositions for services features, DFx (reliability, workflow, installation, services, and refurb/repair), field modification instructions (FMI), and VCP.

  • Drive service growth, VCP, and DFx into all business and product development phases.

  • Identify and drive delivery of VCP projects for installation, warranty, and contract service with a target of >5% annual benefits (from segment baseline)

  • Work with the region service teams to set, monitor, and remediate (as necessary) product I&W standards.

  • New product introductions: Deliver service product concept proposals with value propositions, service design inputs, assess external evaluation and initial production results, and ensure service readiness for product launch.

  • Installed base: Confirm service capability and stability, ensure service sustainability for quality, parts, options, upgrades and refurb/reman offerings; own and drive I&W VCP plan; maintain a life cycle dashboard per product, keep stakeholders informed, and own the action plan to resolve problems.

  • End of life (EOL): Deliver region inputs, value propositions, and readiness for EOL.

  • Ultrasound lifecycle ambassador for China: Fully understanding the specific and local customer’s needs, the China Healthcare system, the GE Healthcare business in China, and Chinese market dynamics.

Qualifications/Requirements
  • Bachelor’s degree in Engineering/Technology within an appropriate discipline

  • Progressive experience in programs, technology, operations, or service

  • Business acumen and ability to develop customer and business value propositions and influence the segment to invest in customer-valued service features and cost productivity

  • Proven track record driving teams to deliver on business and program goals

  • Demonstrated ability to make independent decisions and manage conflicting priorities in a fast-paced environment, must be responsive and willing to take ownership of issues and drive solutions

  • Fluent in English language communications for business and technical purposes

  • Proven communication, coaching and interpersonal skills, at all levels of the organization; able to energize and inspire

  • Collaborative team player able to work closely with global product and region service teams, open to sharing information and best practices with the team

Desired Characteristics
  • Advanced degree in engineering or business

  • Multi-generation segment planning and experience with an understanding of product system architecture, platforms, and core functional technologies (equipment and services)

  • Program management, execution planning, and control competencies

  • Strategic planner with ability to drive change

  • Excellent knowledge of segment customers and region service-related needs

  • Demonstrated experience on global product development

  • Strong business acumen as well as customer-focused influencing skills

  • Demonstrated GEHC leadership values

  • Advanced six sigma certification; BB or MBB

Inclusion and Diversity

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