Fortinet Inside Sales Representative – Renewal Specialist 

Germany, Hesse, Frankfurt 

633137277

Responsibilities:

• Planning, executing, tracking and analyzing our renewal business
• Establishing a framework and process to track, manage and maximize renewal contracts
• Cooperating with the sales team and assist in selling renewals and promoting up-sell opportunities
• Contacting and follow-up with customers and partners to ensure a timely renewal process – always aligned with Account Manager
• Periodically reporting on progress of current contract renewals
• Preparing renewal quotes for current contracts
• Managing customer requests
• Preparing forecasts of contract renewal bookings
• Demonstrating key functionality to promote up-sells at existing accounts

Required Skills:

• Experience with supporting a Sales Team ideally within the IT Industry – security and or
• networking sector
• Goal orientated and self-confident with the ability to work in a fast-paced environment
• Excellent customer service and communication skills (in German / English)
• High degree of proficiency with MS Office applications (especially Excel and PowerPoint)
• Confidence and excellent negotiation skills
• Ability to analyze numbers effectively
• Excellent attention to detail and a commitment to both accuracy and quality
• Demonstrated ability to work independently as well as in a team environment
• Proactive and energetic
• Ability to handle multiple projects at the same time
• Solid Salesforce experience