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Key job responsibilities
A day in the life
Crisis Training and Awareness: 60%
* Identify data-driven, risk-based opportunities to develop and administer crisis training.
* Engage with business leaders across AMER on a regular cadence.
* Conduct process reviews with key stakeholder groups to ensure a seamless response across all organizations.Horizon Scanning: 30%
* Watch for emerging events that may evolve into a crisis.
* Assess emerging events with the assistance of key stakeholders and determine if an activation is needed.
- Bachelor’s Degree in business or related field
- 5+ years’ experience implementing and managing crisis management processes and responses
- Ability to travel internationally
- Experience in leading and managing international teams
- 10+ years’ experience implementing and managing crisis management processes and responses
- Proven track record of sound decision making, taking ownership, and delivering results in a high-stress leadership role
- Skilled at delivering interactive and realistic crisis exercises and training sessions
- Track record of having earned the trust of key business leaders and crisis stakeholders
- A critical thinker who can dive deep into data and existing processes, especially while actively managing a crisis
- Strong interpersonal skills, including written and oral communication skills necessary to build relationships and positively influence decision making
- Strong understanding of the importance of maintaining global consistency, while accommodating local nuances
- Disaster Recovery Institute International (DRII), International Association of Emergency Managers (IAEM), or other crisis, emergency, or professional certification
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