JPMorgan Control Manager 

United States, New Jersey, Newark 

631946456

Job Responsibilities:

• Develop and maintain solid knowledge of Client Onboarding & Documentation (CO&D) Anti-Money Laundering (AML)/KYC policies, procedures, and operating model as well as systems/platforms used to carry out these activities
• Support end-to-end analysis of the business risk and control environment to identify significant gaps and weaknesses and determine root cause of control issues
• Partner with your team to ensure controls are properly designed and operating effectively to promote a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
• Assist in control evaluation and testing. Ensure there is an adequate level of detail in evaluation scripts, perform evaluation to determine design and operational effectiveness and properly document results
• Help to manage the full lifecycle of an issue and action plan by capturing details, tracking progress, and closing (after obtaining appropriate evidence to substantiate closure)
• Support overall meeting administration (e.g., Business Control Committees, Business Control Forums), including production and distribution of the materials, quality review of data within the materials, and managing the meeting invite and tracking action items to closure
• Synthesize large amounts of information efficiently and effectively into clear and concise messages to be relayed to Global OCM (Operations Controls Managers) Lead and key stakeholders

Required qualifications, capabilities, and skills:

• Bachelor’s degree and or relevant work experience
• 7 or more years of financial service experience in controls, audit, quality assurance, risk management or compliance
• Demonstrate strong AML/KYC knowledge; a good understanding of the onboarding/KYC lifecycle
• Strong analytical and problem solving skills including taking the initiative to drive change
• Strong relationship management, influence management, and ability to partner with stakeholders
• Self-starter who is able to work in a fast-paced, results-driven environment
• Strong interpersonal and verbal/written communication skills with the ability to present complex and sensitive issues to senior management in a persuasive manner
• Ability to think strategically and partner with teams to solve problems and continuously improve processes and controls
• Proficiency with MS Office (Outlook/Word/Excel/PowerPoint); advanced user knowledge of excel
• Excellent written and verbal communication skills