Role Description
As an Account Manager, you will manage your own portfolio of partners across a region in Scotland, Northern Ireland & North East England, which requires frequent business travel (typically around 50% & including overnight stays).
Key Job Responsibilities and Duties:
Partner communication: Build and maintain strong relationships with partners by communicating clearly, tailoring your style to the audience, and providing consultative guidance.
Market management: Analyze local market trends and drivers, prioritize opportunities, and manage your portfolio of accounts to maximize business value.
Needs analysis: Identify and understand partner needs, challenges, and opportunities to deliver tailored support and create measurable value.
Solution development: Propose relevant Booking.com products, tools, and strategies to partners, positioning solutions in a compelling, mutually beneficial way.
Driving outcomes: Lead conversations effectively to secure partner commitment and achieve positive results.
Representation: Act as a trusted ambassador for Booking.com, consistently modeling our values in all interactions.
Personal growth: Demonstrate self-awareness and emotional intelligence, using feedback and reflection to continually improve your impact with partners and achieve business goals.
You should apply if you:
Bring solid experience in account or partner management, ideally within e-commerce or the travel industry
Are fluent in English, with strong communication skills in speaking and writing
Excel at managing your time, setting priorities, and staying organised while handling multiple responsibilities
Take a proactive approach, show ownership, and are comfortable working independently
Have sharp analytical skills, attention to detail, and a data-driven mindset
Enjoy collaborating as part of a team, while remaining flexible, open to change, and self-motivated
Approach challenges with a positive, solutions-oriented attitude
Hold a valid driver’s license and are available to travel up to 50% of the time
You shouldn’t apply if you:
Have limited experience managing a large portfolio of partners simultaneously
Primarily focus on acquiring new partners rather than developing and growing existing relationships
Find ambiguity or evolving processes difficult to navigate
Prefer a reactive approach rather than proactively driving outcomes
Have an inflexible schedule that limits your ability to travel as required (around 50%)
Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:
Performance related bonus
Private health & dental care
Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
Industry leading product discounts - up to €1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit
Application Process:
Let’s go places together:
After a review of your application, the process will consist of: a call with the recruitment, followed by 2 interviews with the hiring team.
Interviews will be conducted in both English
This role does not come with relocation assistance.
Pre-Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
