PayPal Principle Program Manager Eng Ops 

France, Auvergne-Rhône-Alpes 

631147096

What You Need to Know About This Role

as part ofbe at the intersection of process improvement and engineering effectiveness, working across organizational boundaries to

focus on critical areasfor observability to measure the impact of process improvements. Success in this role requires a systems-thinking mindset to understand the complex interactions between enterprise processes and team productivity, plus the ability to influence stakeholders without direct authority. This position demands technical understanding and organizational savvy to

the Principal Program Manager

• and refining processes tohighlight strategicdecisions and key information to executives fortimely

• Implementing measurements and feedback loops usingDataDogfor observability to steer

• Developing and refining the SMB-FS process for managing "tech debt" and "one platform" workfor product engineering teamsfrom

• Provide guidance for integratingenterprise planning, organization shaping, and work estimationwith each otherto create cohesive workflows

• Championing a culture of continuous improvement that empowers engineers to do their best work

• Creating scalable solutions that can be adopted beyond the SMB-FS organization

Job Description

Principal ProgramManager, Engineering Excellence & Enablement (E3)

Principal Programpart ofour Engineering Excellence & Enablement (E3) team. The ideal candidate will have a passion for continuous, iterative, collaborative process improvement and a record of experience driving improvement across engineering organizations.

Responsibilities:

• Work closely with engineering and product leaders across the SMB-FS engineering organization and otherareas of

• Facilitate partnershipsbetween Engineering and Product/Commercial teams to enhance collaboration and outcomes

• Develop effective methods for bubbling up decisions and key information to the executive level

• Create and refine work estimation processes in Jira that increasevisibility and effectivenessacross engineering teams

• Drive standardization of processes and approaches to ensure consistent execution across diverse teams

• Provide guidance for integratingenterprise planning, organization shaping, and work estimationwith each otherto create cohesive workflows

• Analyze how enterprise processes and individual teams' operations interact

• challenges and friction points in current workflows and systems

• DataDogobservability metrics

• Promote visibility at all layers of the organizationand promote best practices through Observability of boththecurrent state andmodernization efforts

Requirements:

• Proven experience inengineeringprogram management,engineering operations, developer productivity, or similar roles

• Strong understanding of software development processes and methodologies

• Experience with enterprise planning frameworks and methodologies

• A data-driven approach to problem-solving and decision-making

• Track recordof improvingeffective collaborationbetweenengineering, product, and commercial teamsin complex, enterprise-levelorganizations

• Mastery of work estimation techniques across multiple teams and initiatives

• Ability to navigate organizational complexity while advocating for pragmatic applications of process andtransformative change

• History ofimplementinghigh-value observability-driven dashboards and reports formultiple stakeholders and leaders

• Proven experiencewith platform engineering intake processes and technical debt management

• Strong communicationskills withtheability to translate complex technical concepts for executive audiences