Establish strong relationships with customers and partners to be recognised as the “trusted technical advisor”. Ability to select from the full solution from the Honeywell PSS products and services portfolio that best fits the customer needs.
Project manage and support pilot installations, coordinating installation activities with various internal and external support groups, addressing and elevating any technical issues promptly. Ensure that your assigned sales representatives understand the features and function set of each Honeywell PSS product and solution.
Develop training plans in according with the Solution Architect leader, to ensure that all assigned partners have the right knowledge to propose and support the HSPS products portfolio.
Keep the CRM system up to date with all presales related activity including (but not limited to) projects, technical profile, customer visits, PCR and SKU requirements. Take responsibility for the data integrity in the system.
Be able to report weekly performance to the Solution Architect Regional team manager, with focus on specific issues and customers’ needs that could negatively impact the sales goals achievement. Furthermore, project progress, pilot status and at all times, understand the ‘health’ of the business being managed.