Amazon Support Engineer 

Cambodia, Phnom Penh 

628626150

Regular activities include:
- Windows/Mac OS deployment and support
- User hardware/software/peripheral support Helpdesk/Onsite
- Hardware procurement and asset management
- LAN troubleshooting and support
- Infrastructure administration
- Creating and maintaining documentation
- Ability to manage ambiguous projects
- Mentoring and handling escalations from junior technicians

- 2+ years of troubleshooting in a multi-user high availability environment experience
- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- High school or equivalent diploma
- 2+ years of supporting and maintaining a corporate network environment experience
- Fluency in both written and spoken Korean and English is required.

- 2+ years of computer networking experience
- Experience supporting video conference and teleconference equipment