Adidas ASSISTANT MANAGER WORKPLACES 

Portugal, Porto 

626637535

Assistant Soft Service

P U R P O S E & O V E R A L L R E L E V A N C E F O R T H E O R G A N I Z A T I O N :

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K E Y R E S P O N S I B I L I T I E S :

• Monitor the quality and hygiene standards of the on-site canteen.

• Count the number of people dining to ensure the food supply meets the needs of the site

• Coordinate with the catering vendor to ensure a diverse and nutritious food supply.

• Handle customer feedback and complaints regarding the restaurant service promptly.

• Regularly review the qualifications and personnel certificates of the vendor's team

• Manage the budget for canteen operations and ensure cost-effective services.

• Give strong support on different shit catering service base on OPS shit arrangement especially on big sales such as D11& D12&6.18 etc.

• Plan and schedule shuttle bus routes to ensure convenient transportation for employees.

• Coordinate with the bus service provider to ensure punctuality and safety.

• Monitor the condition of the shuttle buses and arrange for maintenance and repairs as needed.

• Gather feedback from employees on shuttle bus service and make improvements accordingly.

• Optimized the shuttle bus routes regularly base on OPS shift and ensure cost -effectiveness.

• Stationery Management

• Assess the stationery needs of the organization and place orders in a timely manner.

• Maintain an inventory of stationery items and ensure proper storage.

• Distribute stationery to employees as required.

• Monitor usage and control costs associated with stationery procurement.

• Regular KPI review with vendor to ensure service stability

• Service Management

• Coordinate with courier companies to ensure timely delivery and pickup of packages.

• Track and manage incoming and outgoing shipments.

• Resolve any issues or delays in courier services.

• Ensure compliance with shipping and handling regulations.

• Tracking the courier cost breakdown and provide analysis information

• General Duties

• Develop an annual plan, including service goals and key work arrangements.

• Be responsible for budget preparation of related services and reasonably control costs.

• Organize service bidding and strictly screen suppliers.

• Conduct reconciliation and GR work to ensure accurate delivery of materials and services.

• Making KPI index and regular review with vendor to provide qualified service

K E Y R E L A T I O N S H I PS :

Report to facility manager, Keynterfce with OEHSteam, IFM,innce, Prourementndoter reted internlndexternl fnctons/sets.

K N O W L E D G E , S K I L L S A N D A B I L I T I E S :

• ich experience of soft service management in the past3-5years, including canteen /shuttle bus /courier / stationery etc. management experience , have strong experience in meal supply management and be familiar with all aspects of catering services are preferred ;.

• Possess good writing skills and be able to write clear and accurate reports and plans.

• Have excellent communication skills to effectively communicate with different departments and external suppliers.

• Have strong English proficiency to handle business communications and document processing involving English.

• Understand relevant regulations of food and drug supervision to ensure canteen operations comply with norms.

• Stable personality, clear career planand spirit developing with projecttogether.

• Relevant certificates (such as food safety management certificate, etc.) are preferred.

• University degree